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Supportive Services

Turnkey Services From Start to Finish

We’ll be your reliable backbone, expertly handling your evaporation and crystallization projects from initial design to after-sales support. With extensive experience collaborating with international conglomerates and a robust overseas project management and delivery team, we deliver turnkey solutions that are ready to go when you are.

24/7

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Overseas Staff

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01

Consultation and Design Services

Taking into account budget, project type, and processing requirements, we offer free pre-sale consultations to understand your needs and develop tailored solutions.
Our skilled team of designers and engineers uses 3D technology and civil engineering expertise to optimize the layout and system configurations for evaporation and crystallization equipment.

02

Lean Manufacturing

Our 130,000 square meter facility is equipped with cutting-edge machinery to efficiently meet global demands. Utilize our certified evaporation and crystallization solutions to expand your market reach, assured by top international standards like ASME, CE, CUTR, and DOSH for quality and compliance.

03

Packaging and Delivering

• Our dedicated team crafts bespoke packaging solutions to keep every piece of equipment safe and secure during transit.
• We meticulously wrap each product, using rainproof materials for overall protection and sturdy wooden crates for smaller items.
• With our extensive global logistics network, we ensure that each item is delivered safely and on time to its intended destination.
Packaging and Delivering

04

Installation Guidance

Our expert team provides detailed installation guides, complete with instructional videos and 3D models. Utilizing modular designs, we simplify the setup process for efficient and effective assembly.

05

On-Site Support

Commissioning: Our stringent commissioning process post-installation confirms peak equipment performance, matching expected workloads and adhering to quality benchmarks.
Training: Our engineers provide on-site, tailored training for each project and piece of equipment, encompassing operation, maintenance, and electrical control competencies for complete operational fluency.

06

After-Sales Service

• Our local teams across the globe provide quick, efficient support, ensuring help is always available when you need it.
• We back our products with an 18-month warranty or one year post-acceptance, offering free repairs and parts for any quality issues during this period.
• Free technical advice is available for clients planning to upgrade equipment or expand projects.
• In case of emergencies, we respond locally within 24 hours and globally within 72 hours, swiftly delivering any necessary parts.

07

Ongoing Value-Added Services

• Technicians regularly visit clients for equipment inspections and technical guidance.
• Periodic training sessions share the latest in processing technologies and equipment operations, helping clients maintain a technological lead.

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